Friday, February 1, 2019

Incredible News!

Hey everybody!!!

It's not a Monday.  But there's a blog post.  


Because we've got big... no... INCREDIBLE news!!!!!

Incredible Memories Travel is OFFICIALLY open for business!!!

When I decided to start my own company, I brought two people with me.  Both these ladies are former military wives, and both area also adoptive mamas like me.  I brought both of them into the travel industry.  Melissa lived in Europe when her husband was active duty, and they traveled everywhere.  She LOVES to plan anything European.  Becca is fellow Disney lover, and has been planning her friends’ vacations for years.  What made these women special enough to bring into my business?  Compassion.  They both love travel, but even more, they care about the people they’re planning for.  They know that it may be a person’s once in a lifetime trip, so they want to make sure every detail is correct.  They know how hard it is for a family with special needs to travel, so they want to make sure there are as few bumps as possible.  They both love serving others, and have such amazing integrity in all they do.  They were exactly the people I wanted standing by my side when I opened my new business.  Amazingly, my little company is already growing!  In the coming weeks, each of them will be introducing themselves here, so be sure come back!

I am really, truly thankful to both my previous companies.  For Kingdom Konsulants.  Pam VanSyckle gave me a chance in the travel industry.  I had no experience.  I had just experienced the trip of a lifetime at Disney World.  Disney made magic happen by surprising my kids onstage at the Indiana Jones show with my husband, who returned a month early from a year long deployment.  Everywhere we went that trip, people knew who we were, and we were treated like royalty.  They made the trip so special for us, that when we returned home, I told my husband that I wanted to be a part of a company that did that, and I wanted to help other families experience what we had experienced.  Pam listened to my story, saw that I had dedicated myself to learning everything I could about Disney World, and took me in under her wing, and taught me how to plan amazing trips for others.  I fell in love with planning travel.

Soon, though, it became clear to me that I wanted more.  I didn’t want to just focus on Disney.  I wanted to be able to reach the special needs community.  A world that I was part of that not many people understand.  Planning a vacation can be complicated.  Planning a vacation with children  can be overwhelming.  Planning a vacation for people with special needs takes everything to a whole other level.  Disney, of course, is amazing with special needs and allergies.  It’s one of the reasons I love Disney so much!  But I began to realize that there had to be other companies out there that could also makeaccommodations.  My eyes were opened to a whole new world.

When I decided it was time to move on in my Journey, Stacie at Dreams Come True Travel, LLC  offered to bring me on and teach me how to eventually run own my own company.  With Stacie's full blessing, I brought Melissa on with me, and we launched our blog here, knowing that one day, we would open Incredible Memories Travel.  With Stacie's confidence in me, I learned the ins and outs of building relationships with great vendors, how to train up a team to have outstanding customer service, and the importance of standing up for my agents.  Less than two years later, here I am.  Moving forward with my own company, and my own team. 

Over the last year, I’ve had more and more limits put on my by my health.  I used to run half marathons.  Now, I have trouble making it down the hallway.  I can't really go anywhere alone.  I can’t last the day at a theme park (and we only live an hour away from Disney).  It’s been hard, and a bit scary. 

But there is still one thing that makes me feel like I’m soaring.  It’s making people’s vacation dreams a reality. 

I love talking to a client for the first time, and hearing their hesitation as they wonder if what they want is even possible.

I love the wonder in their voice when they find out that YES, in fact, we CAN do that!

I love when I get a text in the middle of the night from a panicked client, because they trust that I will do what I can to fix what’s wrong, no matter the time. 

I love when my clients simply say, “I trust you.”  They know that I am dialed in to their needs, and I have listened to what they want. 

I love when I get calls from the same clients the next year, asking if I can help them again. 

Most of all, I love when a client with special needs calls me, and tells me that they heard I was the right person to help them plan their trip, because I have special needs, too. 

At Incredible Memories, I am building a team of compassionate, knowledgable agents who are just as focused as I am on making sure you get the trip you want.  I am so excited to see where this journey will take us, and I hope you will let us take you on a journey of your own, so you can build your own Incredible Memories.

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